We are the professional body for people whose work is concerned with improving productivity and quality. Our history goes back over 60 years but our outlook is to the future.
Our main activities are to provide qualifications and education, to ensure professional standards are practised and to promote the dissemination of up-to -date knowledge in the field of management services.
Our members are there to help organisations be as effective as possible. Productivity and quality improvement is our main concern for we believe that only by improving business performance can we enhance the living standards of the nation.
The institutes mission is to ensure the importance of simultaneously improving productivity and quality is fully understood by all levels of government and management. We recognise that we live in a fast changing world and we are alive to what this demands from our members.

THE PROFESSION

THE MANAGEMENT SERVICES CONTRIBUTION

TO IMPROVED BUSINESS

The practice of management services involves the use of a range of skills, methodologies and techniques. It also involves a particular attitude and approach to problems, opportunities and potential for change. This diagram summarises the current body of knowledge of the profession of management services and identifies the main techniques and application areas.